Polymorph Labs Ghana Limited

Polymorph Labs Careers

Commercial Systems Implementation Officer

We're looking for a Commercial Systems Implementation Officer to support the deployment of enterprise and utility management systems. This role is ideal for someone who understands business processes and can relate them to software solutions and analyse scenarios for business continuity and problem solving.

Full-Time

Accra/Tamale

On-site

What You'll Do

  • Support end-to-end implementation of commercial/enterprise systems
  • Gather and document business and functional requirements
  • Configure systems based on client or internal needs
  • Work with engineering teams to translate requirements into solutions
  • Participate in system testing (UAT, SIT) and issue resolution
  • Train users and support change management activities
  • Assist with data migration and system go-live activities

What We're Looking For

  • Degree in Engineering, Computer Science, Business, or related field
  • 2–5 years experience in systems implementation, business analysis, or similar role
  • Strong understanding of business processes (billing, CRM, ERP, or utilities preferred)
  • Ability to gather and document clear requirements
  • Strong analytical and problem-solving skills
  • Good stakeholder communication skills

Bonus Points

  • Experience with utility management systems or ERP platforms
  • Knowledge of SQL or data analysis tools
  • Experience working on system implementation projects
  • Familiarity with Agile or project management methodologies

What We Offer

  • Competitive salary
  • Performance-based incentives
  • Exposure to large-scale system implementations
  • Career growth in a high-demand niche (commercial/utility systems)
  • Collaborative and fast-paced work environment